Shipping Policy
All products available on our site are delivered digitally. Upon completing your purchase, you will receive immediate access to your digital product via download links, which will be sent to the email address provided at checkout. No physical goods will be shipped; our inventory is 100% digital. Please ensure that your email address is entered correctly during the purchase process to avoid delays in accessing your products. If you do not receive your digital download, please check your spam or junk folder before contacting us for assistance. Contact erin@elementaryedu.com if you experience issues with your digital delivery and we will assist within 24 hours of contact.
Returns and Refund Policy
Your satisfaction is important to us. If you are unhappy with your purchase for any reason, please contact us at erin@elementaryedu.com.
Refunds can be issued within 30 days of purchase if the following requirements are met:
- The product has been downloaded or accessed.
- The product has been used in good faith.
We operate a no-questions-asked refund policy for most situations to ensure a stress-free purchasing experience. However, we reserve the right to review refund requests on a case-by-case basis. Please allow up to 5-7 business days for the refund to be processed once approved.
If you experience any issues with your purchase or need support, don’t hesitate to reach out!